Shop Policies

Cancellations & Refunds

Due to the nature of digital products that are immediately accessible after purchase, I cannot accept cancellations or provide refunds for orders of digital/printable products. However, your satisfaction is important to me and I encourage you to contact me if you have any issues or questions regarding your purchase.

By purchasing and downloading this digital product, you agree to the following terms:

Digital products - No physical products will be sent to you.

Personal Use Only - This digital product is provided to you for personal use only. You may not share, distribute, or transfer the digital file(s) to any other person or entity.

No Reproduction - You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the digital product in any form, including but not limited to print, electronic, or digital media.

No Commercial Use -This digital product is not to be used for commercial purposes. You may not use the product, or any portion of it, in any manner that is intended for or directed toward commercial advantage or monetary compensation.

Copyright - The content and design of this digital product, including the artwork, are protected by copyright laws. All rights are reserved by the creator, Teresa Bennett (Plum Perfect Paper).

By completing the purchase, you acknowledge that you have read, understood, and agree to these terms.

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Goimagine.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Goimagine or any third party services you access through Goimagine.

You can reference the Goimagine Privacy Policy to learn more about its privacy practices.

1. Information I Collect To fulfill your order: You must provide me with certain information (which you authorized Goimagine to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.

2. Why I Need Your Information and How I Use It: I rely on a number of legal bases to collect, use, and share your information, including: as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as

a) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services.

b) Compliance with the Goimagine Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Goimagine Seller Policy and Terms of Use.

3. Information Sharing and Disclosure: Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Goimagine.

a) I share information with Goimagine as necessary to provide you my services and comply with my obligations under both the Goimagine Seller Policy and Goimagine Terms of Use.

b) Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

c) Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

d) Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:

(1) respond to legal process or to government requests;

(2) enforce my agreements, terms and policies;

(3) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or

(4) protect the rights, property, and safety of my customers, or others.

4. Data Retention: I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU (for my EU customers): I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Apple iCloud as the legal basis for the transfer. Apple complies with EU data protection laws by adhering to the GDPR and maintaining ISO 27001 and 27018 certifications, which are recognized standards for information security management systems.

6. Your Rights: If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me For purposes of EU data protection law, I, Teresa Bennett, am the data controller of your personal information. If you have any questions or concerns, you may contact me at plumperfectplanners@gmail.com.

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